Information we collect

• Personal details such as name email phone and shipping and billing addresses
• Payment details processed securely by our payment providers we do not store full card numbers
• Order information such as products purchased order history and preferences
• Technical data such as IP address browser type device information and cookies to improve your experience

How we use your information

• To process and fulfill orders
• To communicate about order status returns and support
• To send promotional emails only if you opt in
• To improve our website services and product offering
• To comply with legal and regulatory requirements

Cookies and tracking

• We use cookies to personalize your experience analyze traffic and measure marketing
• You can manage cookie preferences in your browser settings

Sharing of information

• We do not sell or rent your personal information
• We share data with trusted providers such as payments shipping and analytics to complete transactions and improve service
• We may disclose information when required by law

Data security

• We use encryption secure servers and industry standard practices to protect your data
• No method of transmission or storage is guaranteed to be completely secure

Your rights

• You can request access correction or deletion of your personal information
• You can unsubscribe from marketing emails at any time using the unsubscribe link
• If you are in the EU UK or similar regions you may have additional rights such as data portability and the right to object

Data retention

• We keep personal information only as long as needed for the purposes above and to meet legal obligations

Children’s privacy

• Our website is not intended for children under 13 and we do not knowingly collect information from them

Changes to this policy

• We may update this policy and will post the latest version on this page

Contact us

Email support@dogharnessnopull.com or use the Contact Us page

If you make a privacy request please include the email used on your order